Privacy Policy

Greetings from www.familycare.org and welcome to our site! We (Family Care Foundation) extend the following information to assure you, our guest, that we are concerned about and respect your privacy while visiting our Web site. At www.familycare.org we go to great lengths to ensure that all personal information and credit card data is treated with the highest standards of safety and confidentiality.

Donating Online

We wish to assure you that when you make a donation on-line the donation process is encrypted using industry standard technologies such as Secure Sockets Layer (SSL) and Secure Hypertext Transport Protocol (HTTP-S). When implemented on both the browser and server, SSL ensures that your credit card data will not be read as it is traveling over the Internet and that it will arrive unaltered at our server. You can be assured that donating on-line via our Web site is as safe as placing your order by phone or by mail.

Please note, however, that e-mail is not encrypted and is not considered a secure means of transmitting credit card data. E-mail is a great communication tool, but is not recommended for use when donating on-line via www.familycare.org. If you still have questions or concerns about donating electronically, please call our offices at 1-800-992-2383. Our business hours are Monday through Friday, 9 am-5:30 pm, PST. Or you can direct your questions by e-mail to fcf@familycare.org.

Collection of Information

www.familycare.org does not collect personal information without your knowledge while you are visiting our web site. The information we collect is only the information necessary to facilitate our response to your specific request such as your name and contact information. If you donate on-line, www.familycare.org will collect the information necessary to complete this transaction which will include your contact information, credit card number and other transaction information.

Online Privacy & Information Sharing

We are committed to ensuring your privacy on-line. Because of this, we will not sell or exchange your on-line information with third parties. The on-line information we collect is the minimum needed in order to process your request and provide you with the quickest and most convenient on-line experience possible.

We use a credit card processing company called Bank of America Merchant Services to process donations submitted on-line. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies

With respect to cookies, we use cookies to customize Web page content based on visitors’ browser type or other information that the visitor sends. If a user rejects the cookie, they may still use our site. We do not share cookie information with any third party sites. Cookies are used strictly for the purpose of enhancing your personal experience with our site and do not store any personal information.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. We do not distribute or share IP information with any third parties.

Emails Newsletters and Updates

If you choose to receive newsletters and periodic news updates www. familycare.org will send you such information. These are sent only to visitors who grant www.familycare.org permission to send such information. You can sign up (Opt in) to receive our free monthly newsletter, I-Care News, simply by using the ‘Subscribe now’ link on our Home Page. www.familycare.org does not share your information with third parties and does not solicit outside parties to send special offers on our behalf. All email newsletters and updates sent via e-mail have a "remove link" if you wish to no longer receive such news and updates.

Notification of Changes

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: 1.800.992.2383, fax 619.468.6996, email fcf@familycare.org or write Family Care Foundation, PO Box 1039, Spring Valley CA 91979.